Empathetic Listening

Empathetic Listening
Blog Entry 001 week 3
Empathetic listening could be divided by 2: Thinking empathy understanding the speaker cognitively whilst feeling empathy is understanding the speaker’s emotions. To put in simpler words, emphatic listening is listening to understand how a speaker is thinking and what he is feeling. Although one should put self in same shoe as the speaker, it is important for the listener to listen objectively with detachment. That is although one is to see from the same point of view as the speaker, one should not agree with everything the speaker said. Refer to the example below.
Situation
A friend complained that her son is extremely naughty and how she would hit the child to discipline him. As a listener, one may empathise the speaker of her problem but at the same time have the right to disagree what is heard.

Posted by Wan Hani Arifah B0802457